Help

GENERAL

What is ALLROCK?

ALLROCK is the only app for all things rock. Watch, listen and read about your favorite artists with great magazine content.

You can use ALLROCK for free with ads and have access to ALLROCK Radio, loads of video and magazine articles. You can choose to upgrade to ALLROCK+ to listen without ads and get 20 curated audio channels, more exclusive video and magazine articles.

ALLROCK is available as an iOS application (download here), an Android application (download here) and a browser based web app.

Where is ALLROCK available?

ALLROCK is available in most European countries and the United States. We will keep you posted as soon as we launch in other countries.

If you would like to register your interest in a different country please email us and let us know where you live.

ACCOUNTS

Can I use ALLROCK for free?

You can use ALLROCK for free (with ads) and have access to the curated audio channel ALLROCK Radio, loads of video and magazine articles. You can choose to upgrade to ALLROCK+ to listen without ads and get 20 curated audio channels and more exclusive video and magazine articles.

Do I have to sign up?

Yes, to offer you the best (personalised) service, a sign up is required. You only need to give your email, create a password and you're ready to watch, listen and read.

How much does ALLROCK cost?

You can use ALLROCK for free (with ads) and have access to our curated audio channel ALLROCK Radio, loads of video and magazine articles.

You can choose to upgrade to ALLROCK+ for $£€ 9.99 per month.

This gives:

No ads
Unlimited access to over 20 curated audio channels, more exclusive video content, magazine articles and reviews.
Optimised High Quality Audio (AAC+ 160kbps)

How can I subscribe?

After signing up with your email and creating password, either go to my account area (on web) or settings (in app) and complete your subscription.

How can I pay?

We accept payment by debit or credit card (Mastercard, Visa or American Express) via our web app or via in app purchase on our app.

How can I cancel my subscription?

You can cancel your subscription at any time.

If you signed up via our web app go to my account and then subscription
If you signed up via our iOS or Android app, go to library and then settings and then manage subscription

FEATURES

Can I search for artists, albums and titles?

This feature isn't available right now, but you can search for artists who appear in videos and articles.

Can I create my own playlists?

This feature isn't available.

What is the quality of music and video streaming?

All our music is streamed in optimised high-quality audio (AAC+ 160kbps)

Most videos are provided in full HD with an audio bitrate of 128kbps

Is there an offline mode available?

Currently ALLROCK is not providing an offline function. You must be online.

How can I add items to my library (My Rock)?

To add an item to My Rock, simply tap the “heart” icon located throughout the app. Once tapped you can find all of your liked items later in My Rock.

Can I use ALLROCK on Sonos?

ALLROCK is working on a native Sonos implementation. We let you know when ALLROCK will be available on Sonos.

Can I watch videos on my TV?

ALLROCK supports Apple Airplay & Chromecast. If your TV is connected to Apple TV on the same WiFi Network you can cast the video straight to your TV, just press the airplay icon. When using Chromecast you can cast the video from the related window in your Chrome Browser to your TV.

Can I use external devices?

Yes, ALLROCK supports Bluetooth/Apple Airplay, so any external speaker connected via Bluetooth or Apple Airplay can be used for playback.

OTHER

I have a question that isn't covered above.

We're here to help, please drop us an email to help@allrock.live and we will be happy to assist with your query.